Privacy and Security

Wireless has become an increasingly convenient and reliable way to instantly connect and share with family and friends using social networks, location based services (LBS), games and applications (apps). Since these communications are personal and unique, some people want to protect and secure their information that is shared via wireless devices and services. CTIA and its members take its customers’ privacy and security very seriously by offering built-in security features and notifying customers about how to manage information shared through wireless devices and services.

However, some people, including kids, may not realize that sharing information through wireless data services is similar to sharing information on the Internet. As with anything on the Internet, there may be times when information may be used or seen in ways that were not intended. For example, some college admissions officers are reviewing prospective college applicants’ social networking profiles so it’s important to use privacy settings.

CTIA and its members want to make sure that parents and kids better understand how to secure and protect their personally identifiable information. For parents, wireless industry-provided information and tools, such as privacy policies, ratings and settings, can help them better understand and manage how their kids’ personally identifiable information may be shared via wireless. By creating family rules, password protecting certain features and teaching kids about what personal information they should and should not share, parents can help keep their kids safe and secure when using wireless services and products.

Although parents should encourage kids to use the available privacy and security tools, non-personal information from a wireless device may be necessary to make wireless services work. For example, service providers and apps may use information about a wireless device to improve their online services, improve your search results and help support many free services and apps. In addition, location information is automatically used when calling 911 from a wireless device. To learn more about how non-personal information may be used, parents should read a service provider’s or app’s privacy policy BEFORE kids use the service.

How to Respond:

  • Proactively to protect kids’ privacy and security.

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News & Case Studies:

  • Learn from others’ experiences, including how the situations were handled.

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  • The U.S. wireless industry takes its customers’ privacy and security very seriously. Parents and kids should also make their privacy and security a top priority by checking the privacy policies of wireless service providers, social networks and applications.